Cookie Policy

1. Introduction

This Cookie Policy explains how ClubForms ("ClubForms", "we," "our," or "us") uses cookies and similar technologies on our website and services. This policy should be read alongside our Privacy Policy, which provides more detailed information about how we collect and use personal information.

By using our website and services, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should adjust your browser settings or refrain from using our services.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They allow the website to recognise your device and remember information about your visit, such as your preferences and browsing behaviour.

Cookies can be "persistent" (remaining on your device for a set period) or "session" cookies (deleted when you close your browser). We use both types of cookies on our website.

We also use similar technologies such as web beacons, pixels, and local storage to enhance your experience and provide analytics about our website usage.

3. How We Use Cookies

ClubForms uses cookies for several purposes:

• Essential Functionality: To enable core website features, login sessions, and form processing
• Performance and Analytics: To understand how visitors use our website and identify areas for improvement
• Security: To prevent fraud, protect against unauthorized access, and maintain website security
• User Experience: To remember your preferences and provide a more personalised experience
• Marketing: To deliver relevant content and measure the effectiveness of our communications

4. Types of Cookies We Use

We use the following categories of cookies on our website:

4.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functionality such as page navigation, access to secure areas, and form submission. Without these cookies, our services cannot operate correctly.

• Session Management: Maintain login sessions and user authentication
• Security: Protect against CSRF attacks and unauthorized access
• Form Processing: Enable form submission and data handling
• Load Balancing: Distribute traffic across our servers

4.2 Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and error messages. This helps us improve website performance and user experience.

• Analytics: Track page views, bounce rates, and user journeys
• Error Monitoring: Identify and fix website issues
• Performance Metrics: Measure loading times and responsiveness

4.3 Functional Cookies

These cookies remember your choices and preferences to provide enhanced, more personal features. They may be set by us or by third-party providers whose services we have added to our pages.

• Preferences: Remember language settings and display options
• Customisation: Store dashboard layouts and form configurations
• Integrations: Remember settings for third-party service connections

4.4 Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an advertisement.

• Targeting: Build profiles of your interests for relevant advertisements
• Retargeting: Show relevant ads based on your browsing history
• Attribution: Track the effectiveness of marketing campaigns

5. Third-Party Cookies

Our website may contain content and links from third-party providers who may also use cookies. We have no control over these cookies, and this Cookie Policy does not cover their use. We encourage you to check the privacy policies of these third parties for information about their cookie usage.

Third-party services that may set cookies on our website include:

• Analytics Providers: Google Analytics, website performance monitoring tools
• Social Media: Social media plugins and sharing buttons
• Payment Processors: Secure payment handling services
• Customer Support: Live chat and help desk widgets

6. Cookie Consent and Control

When you first visit our website, you will see a cookie consent banner that allows you to accept or customise your cookie preferences. You can choose to:

• Accept All: Allow all cookies for the full website experience
• Reject All: Use only essential cookies required for basic functionality
• Customise: Choose which categories of cookies to allow

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer or by adjusting your browser settings.

Please note that disabling certain cookies may affect the functionality of our website and services.

7. Managing Cookies

You can control and manage cookies in several ways:

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored on your device
• Delete existing cookies
• Block cookies from specific websites
• Block all cookies from being set
• Receive notifications when cookies are set

7.2 Our Cookie Settings

You can manage your cookie preferences directly on our website by:

• Using the cookie consent banner when you first visit
• Clicking "Cookie Settings" in the website footer
• Accessing cookie preferences through your account settings

7.3 Opt-Out Tools

You can also use industry opt-out tools to control interest-based advertising cookies from participating companies.

8. Data Retention

Cookies have varying lifespans depending on their purpose. Some cookies are deleted when you close your browser (session cookies), while others remain on your device for longer periods (persistent cookies). We regularly review and delete cookies that are no longer necessary.

9. Updates to This Cookie Policy

ClubForms may occasionally update this Cookie Policy to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to periodically review this policy to stay informed about our cookie practices.

10. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us: